Refund and return policy

Last updated: 24 July 2026

This policy explains how cancellations and refunds work for DotCheck paid plans (Premium and Pro). DotCheck is a digital subscription - there is nothing physical to ship back. A “return” means you cancel from Billing on your Dashboard and, when the rules below apply, we reverse the latest charge to your original payment method automatically.

DotCheck is operated by Petr Jaroch, trading as DotCheck. IČO: 03330389. Place of business: Jeníkovice 2, 535 01 Přelouč, Czech Republic. Contact: contact@dotcheck.ai.

Related: Terms of Service · Privacy Policy.

1. Cancel anytime

You can cancel a paid subscription at any time from Billing on your Dashboard (Manage billing or Cancel subscription). Cancellation ends access immediately and your plan will not renew.

2. Automatic refund on cancel

When you cancel, we automatically refund the latest paid charge for that subscription:

• Within 14 days of that charge (first purchase or renewal): full amount of the charge (minus any amount already refunded).
• After 14 days: a refund for unused whole days left in the current paid period only (day granularity, not seconds), proportional to the charge.

You do not need to email us to start this. At checkout you may consent to immediate access to the digital service; that consent can end the EU statutory 14-day withdrawal right for that purchase. Canceling still triggers the automatic refund above under this policy.

Bank chargebacks are handled separately. Rare technical failures during refund are fixed manually when needed. This refund covers the latest paid period only - not older charges.

3. How the money returns

Refunds return to your original payment method. Banks and card issuers usually take several business days to show the credit.

4. EU consumer rights

Mandatory consumer rights under Czech and EU law that cannot be waived still apply. This policy does not limit those rights. Where statutory withdrawal still applies (for example if you did not consent to early performance), email us within 14 days as described in the Terms.

5. Contact

Petr Jaroch, trading as DotCheck
IČO: 03330389
Registered place of business: Jeníkovice 2, 535 01 Přelouč, Czech Republic
Email: contact@dotcheck.ai
Website: dotcheck.ai